Can't change password?

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EndlessNameless
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Can't change password?

Post by EndlessNameless »

I'm very sorry if I post this in the wrong place but my sister is having issues and she can't use her account to get help I, So I am posting this for her.
Here is what she says
"Dear folks at everything under the moon fourm: I made an account under the username GirlUnderTheTree. I forgot my password and could not access the account. I used the forgot password link and typed my email and username. The page told me a temporary password would be sent but I never got the email. I retried multiple times through a few days. Finally I decided to email the board administer but received no reply. Its been almost two weeks and I'm wondering if maybe the email didn't reach them. I would like to make a new account but it specifically states in the rules that we aren't allowed more then one. Besides I really liked my new username. Anyways I'm hoping that maybe someone can help me out. Thank you and blessed be."
Note: I would like to add that I do not want the password or anything to that account, My sister simply can't post without an account and I figured that maybe someone can help her out. Thanks!
It seems no one can help me now, I'm in too deep,
There's no way out, This time I have really lead myself astray.

-Runaway Train by Soul Asylum

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SnowCat
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Re: Can't change password?

Post by SnowCat »

Our administrator, Xiao, isn't always online. I will pm her to see if we can get the problem resolved.

Snow
Daughter of Sekhmet

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Xiao Rong
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Re: Can't change password?

Post by Xiao Rong »

SparrowSpirit, just sent you a PM.
~ Xiao Rong ~ 小蓉 ~ Little Lotus ~

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GirlUnderTheTree
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Re: Can't change password?

Post by GirlUnderTheTree »

Thank you all for your lovely help. I am very grateful to have my account back!! ~sending positive vibes to you all~ smiley_dance
Life is not measured by the number of breaths we take, but by the moments that take our breath away.
Nature is my church, and my heart is my guide.
~blessed be everyone~

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SnowCat
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Re: Can't change password?

Post by SnowCat »

You're welcome. We're here to help, and happy to have you back.

Snow
Daughter of Sekhmet

BipolarBarbieDoll
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Re: Can't change password?

Post by BipolarBarbieDoll »

I got a new password sent to me but how can I change it myself to something I can remember?

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SnowCat
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Re: Can't change password?

Post by SnowCat »

Once you have logged in, go to User Control Panel. From there, go to Edit Profile, then to Edit Account Settings. That should pull up a screen where you can change your password.

Snow
Daughter of Sekhmet

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